PRIVACY POLICY COVERS

This policy covers the processing of all personal information by Interactive Holdings Limited, an incorporated Company in Hong Kong with a registered address at: 77-91 Queens Road West, 11th Floor (Offices C – F) Hollywood Centre, Sheung Wan Hong Kong.

This policy (together with our terms and conditions any other documents referred to therein) sets out the basis on which we will process any personal information we collect from you, or that you provide to us. Please read the following carefully.

INFORMATION WE MAY COLLECT ABOUT YOU

We may collect and process the following information about you:

Information you give us. You may give us information by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, search for a product, place an order on our site, participate in the SayberX forum, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information.
The following information may be collected, but will be anonymised and will not contain any information from which you can be identified:

Technical information, including the Internet protocol (IP) address of your computer, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

COOKIES

We use cookies to keep track of your current shopping session so that you may retrieve your shopping basket at any time, and to personalise the contents our website as well as to ensure a consistent experience. We also use cookies to track how visitors interact with our website to monitor how we are performing.
No personally identifiable information is stored in these cookies.

EMAILS

We hate junk mail too!
We will email you to process your order and afterwards to introduce you to the benefits of any of our products or services. Only SayberX will use your email address. We will never pass on your email address or personal information to a third party.

YOU CAN UNSUBSCRIBE ANY TIME

When you join the SayberX email newsletter, you can unsubscribe at any time by clicking the unsubscribe link that is at the bottom of every message that we send. Or you can send a message to our customer care department and we will unsubscribe you.

HOW WE USE YOUR PERSONAL INFORMATION

Personal information you provide is used by us only for the following purposes:

  • To improve your shopping experience at our website
  • To process your order
  • With your permission, to notify you of products, special offers and information that may be of interest to you

DISCLOSURE OF YOUR INFORMATION

We may share your personal information with members of SayberX’s group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

If we sell or buy any business or assets, we may disclose such information to the prospective seller or buyer of such business or assets as may reasonably be required.

LINKS TO OTHER WEBSITES

Our site may contain links to other web sites that are not owned or operated by us. We do not control, recommend or endorse and are not responsible for these sites or their content, products, services or privacy policies. Please refer to the privacy policy of the third party web site for guidance on the operation, function and management of that web site. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

WHERE WE STORE YOUR INFORMATION

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the Internet may not be completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

CHANGES TO THIS POLICY

Our Privacy Policy is subject to change without notice. We reserve the right to make changes to our privacy policy at any time, with no obligation to notify you of such changes. Please check back frequently to see any updates or changes to our privacy policy and how they affect you.

JURISDICTION

We control and operate our site from Hong Kong (regardless of where hosting servers are located). All matters relating to the site are governed by the laws of Hong Kong, without reference to conflict or choice of law principles. You agree that jurisdiction and venue for any legal proceeding relating to the site shall be the courts of Hong Kong.

SEVERABILITY

If for any reason any part of this policy is found to void or unenforceable, it will be deemed severed from the remainder of the policy, which will continue in full force and effect.

CONTACT US

Any questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Customer Care or through our contact page.